TERMS OF SERVICE

Kuecher Counseling LLC

Effective Date: April 2, 2026

1. Acceptance of Terms

By accessing or using the services provided by Kuecher Counseling LLC ("we," "our," or "us"), including but not limited to in-person therapy, telehealth counseling, our website, and any related communications, you ("you" or "client") agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Kuecher Counseling LLC provides professional therapy and counseling services, including but not limited to:

Individual therapy and counseling

Couples and relationship counseling

Family therapy

Group therapy

Telehealth and virtual counseling sessions

Crisis intervention and referral services

Our services are provided by licensed mental health professionals in accordance with applicable state and federal laws.

3. Eligibility

Our services are available to individuals aged 18 and older. Minors may receive services with the written consent of a parent or legal guardian, except where state law permits minors to consent to their own mental health treatment. By using our services, you represent that you have the legal capacity to enter into a binding agreement.

4. Informed Consent

Before beginning treatment, you will be asked to sign an Informed Consent form that outlines the nature of therapy, potential risks and benefits, confidentiality, and your rights as a client. Therapy is a collaborative process, and your participation is voluntary. You have the right to ask questions about your treatment at any time and to discontinue services at your discretion.

5. Telehealth Services

Kuecher Counseling LLC offers telehealth services through HIPAA-compliant video and communication platforms. By participating in telehealth sessions, you acknowledge and agree to the following:

Telehealth is not appropriate for all clinical situations, and your therapist may recommend in-person sessions when clinically indicated

You are responsible for ensuring a private, secure environment during telehealth sessions

Technical difficulties may occur; we are not liable for disruptions caused by internet connectivity or equipment failures

Telehealth services are subject to the same confidentiality protections as in-person sessions

You may withdraw consent for telehealth services at any time and request in-person services instead

Telehealth services may be limited by state licensing laws; services are only available in states where our therapists are licensed to practice

6. Confidentiality

We take your confidentiality seriously. All information shared during therapy is kept strictly confidential in accordance with HIPAA, applicable state laws, and professional ethical standards. There are limited exceptions where disclosure may be required by law, including but not limited to:

When there is a risk of imminent harm to yourself or others

When there is suspected abuse or neglect of a child, elder, or dependent adult

When disclosure is required by a court order or other legal process

When required for mandatory public health reporting

Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

7. Appointments and Cancellations

Consistent attendance is important for the effectiveness of therapy. Please adhere to the following policies:

Scheduling: Appointments may be scheduled by phone, email, or through our online scheduling system.

Cancellations: If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. Failure to provide adequate notice may result in a cancellation fee.

Late Cancellation Fee: Appointments cancelled with less than 24 hours' notice may be subject to a fee equal to the full session rate.

No-Shows: If you fail to appear for a scheduled appointment without notice, you may be charged the full session rate.

Late Arrivals: If you arrive late to a session, the session will still end at the originally scheduled time. The full session fee will apply.

8. Fees and Payment

Fees for services will be discussed and agreed upon prior to the start of treatment. Payment policies include:

Payment is due at the time of service unless other arrangements have been made in advance

We accept cash, check, credit card, and HSA/FSA (please confirm accepted methods with our office)

If you are using insurance, you are responsible for verifying your coverage and understanding your benefits, including copays, deductibles, and any limitations

You are responsible for any charges not covered by your insurance plan

Unpaid balances may be subject to collection efforts after reasonable attempts to resolve the matter directly

9. Insurance

If you choose to use insurance for payment, please be aware that your insurance company may require disclosure of certain clinical information, including diagnosis and treatment details, as a condition of coverage. By authorizing us to bill your insurance, you consent to the release of necessary information to your insurance provider.

10. Emergencies

Kuecher Counseling LLC does not provide emergency or crisis services. If you are experiencing a mental health emergency, please take one of the following actions immediately:

Call 911 or go to your nearest emergency room

Call the 988 Suicide and Crisis Lifeline by dialing 988

Contact the Crisis Text Line by texting HOME to 741741

Therapy sessions are not a substitute for emergency psychiatric care.

11. Communication Policy

We may communicate with you via phone, email, text message, or through a secure patient portal. Please be aware that standard email and text messaging are not secure methods of communication. By providing your email address and phone number, you consent to receive communications from us through these channels for scheduling, reminders, and general correspondence. Do not use email or text to communicate urgent or emergency matters.

12. Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, and downloadable materials, is the property of Kuecher Counseling LLC and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

13. Limitation of Liability

Kuecher Counseling LLC and its therapists provide services in good faith and in accordance with professional standards of care. However, therapy outcomes cannot be guaranteed. To the fullest extent permitted by law:

We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our services

We are not liable for any harm resulting from your reliance on information provided during therapy or on our website

Our total liability for any claim arising from our services shall not exceed the fees paid by you for the specific services giving rise to the claim

14. Indemnification

You agree to indemnify and hold harmless Kuecher Counseling LLC, its therapists, employees, and agents from any claims, damages, losses, or expenses (including attorney's fees) arising from your use of our services, your violation of these Terms of Service, or your violation of any rights of a third party.

15. Termination of Services

Either you or Kuecher Counseling LLC may terminate the therapeutic relationship at any time. We reserve the right to terminate services if:

Continued treatment is not clinically appropriate or beneficial

You fail to comply with treatment recommendations or office policies

There are unpaid balances that remain unresolved after reasonable attempts at collection

There is a conflict of interest or ethical concern that cannot be resolved

If services are terminated, we will provide appropriate referrals to other providers when possible.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Kuecher Counseling LLC is licensed to operate, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved in the appropriate courts of that jurisdiction.

17. Dispute Resolution

In the event of a dispute arising from these Terms of Service or our services, both parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation, the parties may agree to mediation before pursuing any formal legal action.

18. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

19. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services after any modifications constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

Contact Us

If you have questions or concerns about these Terms of Service, please contact us:

Email: [email protected]

Phone: (404) 941-5430

Mailing Address: 1030 Grant St SE # 8, Atlanta Georgia 30315

Website:https://tykuechercounseling.com/

By using our website, you acknowledge that you have read, understood, and agree to be bound by