PRIVACY POLICY

Kuecher Counseling LLC

Effective Date: April 2, 2026

1. Introduction

Kuecher Counseling LLC ("we," "our," or "us") is committed to protecting the privacy and confidentiality of all individuals who use our therapy and counseling services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information and protected health information ("PHI") in compliance with the Health Insurance Portability and Accountability Act ("HIPAA"), applicable state laws, and other relevant regulations.

This policy applies to information collected through our in-person sessions, telehealth services, website, electronic communications, and any other interactions with our practice.

2. Information We Collect

We may collect the following categories of information:

Personal Identification Information: Name, date of birth, address, phone number, email address, and emergency contact information.

Protected Health Information (PHI): Medical and mental health history, treatment records, diagnoses, treatment plans, therapy session notes, insurance information, and billing records.

Insurance and Payment Information: Health insurance details, claims information, credit card or bank account information used for payment.

Telehealth Information: Technical data related to telehealth sessions, including IP addresses, device identifiers, browser type, and session metadata.

Website Information: If you visit our website, we may collect cookies, analytics data, browsing behavior, and information submitted through contact forms.

3. How We Use Your Information

We use your information for the following purposes:

To provide therapy, counseling, and related mental health services

To create and maintain your clinical treatment records

To process billing, insurance claims, and payments

To communicate with you regarding appointments, treatment, and follow-up care

To conduct telehealth sessions securely

To comply with legal, regulatory, and ethical obligations

To improve our services, website functionality, and patient experience

To respond to inquiries submitted through our website or other channels

4. HIPAA Compliance and Your Health Information

As a healthcare provider, Kuecher Counseling LLC is subject to HIPAA regulations. We maintain strict policies and procedures to protect your PHI. Key protections include:

Minimum Necessary Standard: We only access, use, or disclose the minimum amount of PHI necessary to accomplish the intended purpose.

Administrative Safeguards: We train our staff on privacy and security practices, maintain written policies, and designate a Privacy Officer.

Physical Safeguards: We secure physical records in locked areas and restrict access to authorized personnel only.

Technical Safeguards: We use encrypted electronic health records, secure telehealth platforms, password protection, and other industry-standard security measures.

Business Associate Agreements: We require all third-party vendors who may access PHI to sign Business Associate Agreements (BAAs) in compliance with HIPAA.

5. Your Rights Under HIPAA

Under HIPAA, you have the following rights regarding your PHI:

Right to Access: You may request copies of your health records. We will provide them within 30 days of your request.

Right to Amend: You may request corrections to your health records if you believe information is inaccurate or incomplete.

Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your PHI.

Right to Request Restrictions: You may request that we limit how we use or disclose your PHI, although we are not required to agree to all requests.

Right to Confidential Communications: You may request that we communicate with you by alternative means or at alternative locations.

Right to a Paper Copy: You may request a paper copy of this Privacy Policy at any time.

Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights.

6. When We May Disclose Your Information

We will not disclose your PHI without your written authorization except in the following circumstances as permitted or required by law:

For treatment, payment, and healthcare operations

When required by law (e.g., court orders, subpoenas, mandatory reporting)

To prevent or lessen a serious and imminent threat to your health or safety or the health or safety of others

For public health activities, such as reporting communicable diseases

To report suspected abuse, neglect, or domestic violence

For health oversight activities conducted by government agencies

For judicial and administrative proceedings as required by law

To comply with workers' compensation laws

7. Telehealth Privacy

Kuecher Counseling LLC offers telehealth services via HIPAA-compliant video and communication platforms. While we take all reasonable precautions to protect the privacy of telehealth sessions, please be aware of the following:

We use encrypted, HIPAA-compliant platforms for all telehealth sessions

You are responsible for ensuring you are in a private location during sessions

We cannot guarantee the security of your internet connection or personal devices

Telehealth sessions are documented in your clinical record in the same manner as in-person sessions

You may revoke consent for telehealth services at any time

8. Website and Online Privacy

If you visit our website, the following may apply:

Cookies: We may use cookies and similar tracking technologies to improve website functionality and user experience. You may disable cookies through your browser settings.

Analytics: We may use third-party analytics services (such as Google Analytics) that collect anonymous usage data.

Contact Forms: Information submitted through our website contact forms is not a secure method of communication. Do not include sensitive health information in contact form submissions.

Email Communications: Standard email is not a secure method of communication. We recommend using our patient portal or secure messaging system for any sensitive communications.

9. Data Retention

We retain your clinical and health records in accordance with applicable federal and state laws. Generally, therapy and counseling records are retained for a minimum of seven (7) years following the last date of service, or longer as required by law. For minors, records are retained until the minor reaches the age of majority plus the applicable retention period.

10. Privacy of Minors

We are committed to protecting the privacy of minors receiving counseling services. Parental or guardian consent is required for the treatment of minors, except where otherwise permitted by law. We follow all applicable state and federal laws regarding the confidentiality of minor clients' health information.

11. Security Measures

We implement reasonable administrative, physical, and technical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to review this policy periodically. The effective date at the top of this document indicates when this policy was last revised.

If you have questions or concerns about these Terms of Service, please contact us:

Email: [email protected]

Phone: (404) 941-5430

Mailing Address: 1030 Grant St SE # 8, Atlanta Georgia 30315

Website:https://tykuechercounseling.com/

By using our website, you acknowledge that you have read, understood, and agree to be bound by